Data Protection Policy

Xbjee Privacy Policy — Your data is our responsibility

Your privacy is our top priority at xbjee. Before you share any information, you'll know exactly how it will be used, where it will go, and how securely it will be stored. This Privacy Policy makes all of that clear.

Last Updated: January 2026
256-bit SSL Encryption Protection
No Third-Party Sales Your Data Belongs to You
Full Control Your Rights Over Your Data
1

Introduction & Commitment

Xbjee is a trusted online gaming platform. We believe the foundation of a great platform is the trust of its users. Protecting your privacy is not just a legal obligation for us — it is an ethical responsibility.

This Privacy Policy ("Policy") explains what data xbjee collects, why it is collected, how it is used, and what rights you have over your data. By using any xbjee service, you are considered to have agreed to this Policy.

Important: xbjee only collects data that is necessary to provide its services. We do not request or retain any personal information beyond what is required.

No matter where in Bangladesh you access xbjee from, your data is protected to the same security standards. We follow international data protection regulations and regularly review our security practices.

2

What Data We Collect

Xbjee collects data in two main ways — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

  • At registration: name, mobile number, email address, and date of birth.
  • For identity verification: a photo of your National ID Card, passport, or other government-issued document.
  • For payments: mobile banking number (bKash, Nagad, Rocket).
  • Communication data: anything you write to us via support chat or email.

Automatically Collected Information:

  • IP address and device information (model, operating system).
  • Browser type and session information.
  • Platform activity logs (login times, game history, bet history).
  • Cookies and local storage data.

Note: xbjee will never ask for your mobile banking PIN, bank password, or OTP. If anyone requests this information, it is fraudulent — please report it to us immediately.

Data Type Purpose of Collection Required?
Name & Mobile Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
National ID Card KYC Verification For Withdrawal
Payment Information Deposits & Withdrawals For Transactions
Device & IP Security & Fraud Prevention Automatic
3

How Your Data Is Used

Xbjee uses your data solely for specific, legitimate purposes. Out of respect for your privacy, we ensure that no information is processed unnecessarily.

  • Account Management: To handle registration, login, identity verification, and account security.
  • Payment Processing: To process deposits and withdrawals securely and prevent fraud.
  • Customer Support: To quickly resolve your complaints, questions, or issues.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Platform Development: To analyze your usage patterns and improve the quality of our services.
  • Promotional Communications: To notify you about bonuses and offers — with your consent.
  • Security Monitoring: To detect and prevent suspicious activity.

Please Note: If you no longer wish to receive promotional emails or SMS from xbjee, you can opt out at any time by contacting our support team.

4

Data Retention & Retention Period

Xbjee retains your data for as long as your account remains active or as needed to provide our services. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

  • Active account data: retained until the account is closed.
  • Financial transaction records: minimum 5 years (as required by law).
  • KYC documents: 3 years after account closure.
  • Support chat logs: up to 2 years.
  • Cookie data: until end of session or a maximum of 12 months.

Once the designated data retention period expires, xbjee permanently destroys the data. For digital records, we use secure overwrite methods to ensure recovery is impossible.

5

Data Sharing & Third Parties

Xbjee never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process transactions.
  • KYC Verification Service: Approved third parties for identity verification purposes only.
  • IT Service Providers: For hosting and technical support — under contracted confidentiality terms.
  • Legal Authorities: To government authorities when required by valid legal order or investigation.

Rest Assured: Before sharing your data with any third party, we verify that they uphold the same strict privacy standards we do. Your information is never used for commercial agreements.

For international data transfers, xbjee ensures that adequate data protection measures are in place in the destination country or organization.

6

Cookie Policy

Xbjee uses cookies on its website and app to make your experience smoother and more personalized. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand platform usage patterns — with your consent.
  • Marketing Cookies: To show you relevant offers based on your interests — with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some xbjee features to not function properly.

Tip: For your security, make it a habit to clear your browser cookies after each session — especially when using a public or shared device.

7

Your Rights

Xbjee believes you have full rights over your own data. Your key rights are outlined below:

1
Right to Access Your Data

To find out what data we hold about you, send a request to our support team. We will provide a copy of that information within 30 days.

2
Right to Rectification

If any of your information is incorrect or outdated, you can have it corrected. Submit a request via your profile page or through support.

3
Right to Erasure

If you wish to close your account, you may request deletion of your data. Everything will be removed except information we are required to retain by law.

4
Right to Restrict Processing

You can restrict how your data is used for specific purposes — for example, opting out of marketing communications.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format (such as CSV).

6
Right to Withdraw Consent

You may withdraw consent for any consent-based data processing at any time. This will not affect any processing that has already taken place.

8

Child Protection

Xbjee strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • Where there is doubt, age is verified through KYC checks.
  • If a minor is identified, the account is suspended immediately.
  • Any data collected from a minor is securely deleted.

If you suspect a minor in your household is using xbjee, please contact our support team immediately.

9

Security Measures

Xbjee employs industry-leading technical and administrative measures to keep your data secure.

  • Encryption: 256-bit SSL/TLS encryption on all data transfers.
  • Two-Factor Authentication (2FA): OTP verification for account login.
  • Firewall Protection: Advanced network firewall and intrusion detection system.
  • Regular Audits: Regular reviews conducted by third-party security specialists.
  • Staff Training: All staff receive regular training on data protection.
  • Data Minimization: Data access is granted only to staff who genuinely need it.

In the Event of a Data Breach: In the event of a security breach, xbjee will notify affected members within 72 hours and take immediate action.

10

Policy Updates

Xbjee may update this Privacy Policy at any time. When changes are made:

  • The updated Policy, along with its new effective date, will be published on this page.
  • Registered members will be notified by email or SMS of any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly. The date of the latest update will always be shown at the top of the page.

11

Contact Us

Our dedicated team is always ready to handle any privacy-related questions, requests, or concerns.

  • Email: [email protected]
  • Live Chat: Available 24/7 by logging into the platform.
  • Response Time: Typically within 24 hours.

Privacy Officer: Your request will be forwarded directly to our Data Privacy Officer and resolved within a maximum of 30 days.

Why xbjee Privacy Protection Separate

We don't just say it — we protect your data at every step.

Maximum Encryption

Every piece of your data is secured with 256-bit SSL encryption. xbjee uses banking-grade security to keep you protected.

Data Is Never Sold

Xbjee never sells or rents your personal data to third parties. Your information is used solely to serve you.

Full Control Is Yours

You have full rights to view, correct, delete, or download your personal data at any time — simply submit a request.

Transparent Data Retention Policy

Retention periods for each type of data are clearly defined. Once the specified period ends, data is securely destroyed.

Regular Security Audits

Third-party experts regularly audit xbjee's security operations. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

Our Bangla-speaking support team is available seven days a week for any questions or concerns about data protection.

On a Secure Platform Join Now

Now that you know xbjee's Privacy Policy, go ahead and register with confidence — enjoy gaming in a secure environment.

By registering, you agree to this Privacy Policy.

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